If you are a current Boulder County Housing Authority tenant or applicant for a Boulder County Housing Authority property, and believe you have been subject to housing discrimination based on your protected class status, please contact the Boulder County Department of Housing and Human Services Client Civil Rights Complaint Coordinator, Sue Tiernan, at 303-441-1004 or firstname.lastname@example.org. If you are not a resident or applicant for a Boulder County Housing Authority property and believe you have been subject to housing discrimination, please call the Boulder County District Attorney’s Office of Consumer Affairs at 303-441-3700.
A reasonable accommodation may be requested by Boulder County Housing Authority (BCHA) applicants, tenants and program participants to ensure equal access by people with disabilities to its programs and activities. An accommodation is a change in rules, practices, policies, or services. For BCHA, these may include but are not limited to accommodations which are necessary for a person with a disability to apply for housing assistance, use, enjoy and maintain a dwelling (including public and common use spaces), and attend meetings. There must be an identifiable relationship between the requested accommodation and the individual’s disability, and the request must be necessary to ameliorate the effects of the disability and provide the person with the disability an equal opportunity to use or enjoy the program.
An accommodation request is considered “reasonable” if it does not create an undue administrative and financial burden for BCHA, if it does not change the fundamental nature of its programs or operations, and if it does not pose a direct threat to the health and safety of other individuals.
BCHA has an established Reasonable Accommodation Committee which makes determinations regarding requests for applicants, tenants and program participants. These clients include, but are not limited to, program and property applicants, residents of BCHA properties, Housing Choice Voucher-holders, and Family Self-Sufficiency program participants. The Committee’s guiding document is its Policies and Procedures.
The following is an outline of the process:
- To request a reasonable accommodation, please complete a Request Packet. This packet includes a tenant request form, a third-party verification form, and a staff recommendation. The packet is often submitted by the staff contact prior to the meeting.
- The Committee, made up of program, property, maintenance and resident services staff, meets monthly to review requests and make determinations. If questions about a request arise during a meeting, the Committee will contact the appropriate staff, and if needed, reach out to the requester for more information.
- Within 10 business days, the Committee sends a letter to each requester, letting them know the determination of their request(s), with a copy to appropriate staff.
- Upon approval, the requester will work with their staff contact to execute the request, if granted.
- A requester who disagrees with the Committee’s decision may resubmit their request with additional information which would aid in the decision-making process. She or he may also request an informal review with the Section 504/ADA Coordinator. Requests for an informal review must be made within 10 days of denial and must be submitted to the Section 504/ADA Coordinator.
The Committee also hears requests for reasonable modifications, which are requests for structural changes to BCHA units or public and common areas. As with accommodation requests, a modification request must be disability-related and reasonable. Tenants may bear some responsibility for the costs associated with a reasonable modification.
For questions regarding Fair Housing or Reasonable Accommodation, please contact the Department of Housing and Human Services at 720-564-2274 or email@example.com.