Emergency Rental Assistance Program

COVID-19 Resources

Emergency Rental Assistance Program (ERAP)

The Emergency Rent Assistance Program (ERAP) application portal for Boulder County is now closed. No new applications including additional funding requests (AFRs) will be accepted.

As we enter the final phase of the program, we will prioritize new first-time applicant requests for assistance with incomes below 50% Area Median Income (see table below).

(50% of Area Median Income)

People in Household 1 Person 2 Person 3 Person 4 Person 5 Person 6 Person 7 Person 8 Person
Gross Monthly Income $3,412.50 $3,900.00 $4,387.50 $4,870.83 $5,262.50 $5,654.17 $6,061.67 $6,433.33

If your household has previously received ERAP rental assistance, it’s very likely your additional funds request (AFR) application will not be approved, as the program prioritizes first-time applicants to ensure that the remaining funding benefits as many households as possible. If you do receive a denial from Boulder County ERAP, please note the denial is final and you are unable to request a review of the denial. Please be advised that because funding is limited, Boulder County cannot fund all applications.

If you receive a demand or eviction court summons from your landlord, please email a copy to HousingHelpline@BoulderCounty.org. See below for additional resources based on your location.

City of Boulder Tenants Only

Eviction Prevention and Rental Assistance Services (EPRAS)

Serves tenants in the City of Boulder only. EPRAS provides mediation services for landlords and tenants to create payment plans or a plan for move out to prevent eviction process. Services may include limited financial assistance for rent, deposit, utilities payable to landlord, storage and/or moving costs to prevent eviction.

You will need to complete an application and provide photo ID, documentation of cost, and proof of income. Call 303-441-3414 and leave a detailed message, or complete this online form.

City of Longmont Tenants Only

Longmont Mediation Services

Residents of Longmont only. Mediation services for landlords and tenants to reach resolution on payment plans or a plan for move out. Please call 303-651-8444 or email mediation.services@longmontcolorado.gov

Boulder County Residents (excluding Longmont)

Community Mediation and Resolution Center

Serves residents of Boulder County, excluding City of Longmont. Mediation services for landlords and tenants to reach resolution on payment plan or a plan for move out to prevent eviction process. Please fill out this online form, email mediation@bouldercolorado.gov or call 303-441-4364 and leave a detailed message.

Need assistance paying your mortgage? You can apply for mortgage assistance through the State’s Division of Housing Colorado Emergency Mortgage Assistance Program. For help with financial planning around mortgages or other budget-related needs, the Boulder County Personal Finance Program offers phone and virtual appointments to discuss options and create plans.

The Boulder County Housing Helpline (HHL) will be shifting gears to help process the influx of ERAP applications. As a result, staff will no longer respond to application status updates. Please e-mail HousingHelpline@bouldercounty.org if you have one of the following:

  1. Have received an Eviction Summons
  2. Have received a 10-day demand for payment notice
  3. If you’re responding to requested documents from your reviewer
  4. If it’s been three months or more from the submission date

If you need help communicating with your landlord, please consider contacting the local Mediation Program. This is a free service that can answer your questions, work with your landlord to prevent eviction, and appear in court with you if needed:

City of Longmont
Mediation Services

City of Boulder (includes; Lafayette, Louisville, Superior)
Community Mediation and Resolution Center

Please note:
Due to high e-mail and call volumes, if you e-mail us inquiring about a status update on your application, we will not respond to your inquiry. We appreciate your patience while we work to support our community with its rental needs.

Applications are prioritized by the following criteria, when this information is available:

  • Households which have received eviction notices and these notices have been provided.
  • Households whose income is at or below 50% Area Median Income (AMI).
  • Households where one or more household members were unemployed for at least 90 days prior to the date of application and adequate documentation has been provided

Prioritized Households

(50% of Area Median Income)

People in household

1 person

2 people 3 people 4 people 5 people 6 people 7 people

8 people

Gross monthly income $3,412.50 $3,900.00 $4,387.50 $4,870.83 $5,262.50 $5,654.17 $6,061.67 $6,433.33

Please have all of the following documents ready for your rental assistance application process:

  • Head of household photo ID (examples include driver’s license or identification card issued from any U.S. State or Territory, U.S. military identification card or a military dependent’s ID card, Native American tribal document, document issued by any instrumentality of government, or document issued by an educational institution); and
  • Current lease agreement which lists the applicant as tenant/resident; and
  • Household income document – examples include any of the following:
    • Your 2020 tax return Form 1040, or
    • verification your household is currently receiving food or financial assistance (SNAP or TANF), or
    • one month of income information, including pay stubs or other wage statements, bank statements demonstrating regular income, Unemployment benefits information, or an income verification statement from your employer, or
  • If you don’t have income documents, please use Section I of the application to self-attest income. Contact the Housing Helpline with questions.

Please Note: Other documents may be required depending on the type of assistance needed and your circumstances. Additional documents may be requested after your application is reviewed. The sooner all documents are submitted, the sooner payments can be made if you qualify. Once approved, funds are paid directly to landlords and utility service providers. It can take up to two weeks for payments to be processed following approval.

To complete the review of the tenant application, landlord must create a landlord application if they do not have one or add the tenant to Section B of their existing application.

If you already have a landlord application for your property, please do not start a new application. Please see instructions for adding new tenants to section B. If you experience any difficulties or need additional staff at your property added a user on the application, please contact the Housing Helpline.

If you do not have an application, please follow these instructions to complete a new landlord application:

Further instructions for completing the application may be found at https://cdola.colorado.gov/rental-mortgage-assistance under FAQs and Resources

Boulder County’s ERAP can assist with past due utilities (incurred after April 2020) that are charged by your landlord. This means that if your landlord charges you for utilities in addition to your rent, these can be covered with your application for rent assistance.

If you are a utility customer with City of Boulder (for water/sewer/stormwater) or City of Longmont (for electric/water/stormwater/trash/compost/recycle) please watch for communications from your utility provider about options for utility arrears relief.

If you are a utility customer with Xcel Energy, United Power, other utility provider, please visit the below links for utility assistance programs: https://bouldercounty.gov/families/housing/low-income-energy-assistance/

Other Supports Are Available

This is not the only source of rental assistance in the community, and other support for basic needs is also available. You can visit or contact these partner organizations for help:

The Housing Helpline and the Housing Stabilization Program

In 2008, Boulder County Housing and Human Services created the Housing Stabilization Program (HSP) to help people struggling with covering their housing costs remain in their homes. Over the past decade, HSP has helped nearly 4,200 households across the community stabilize by providing $22 million in rental and utility assistance and connecting them with other important supports they need. The Housing Helpline, which is utilizing the structure of the HSP to disburse ERAP funding to those who need it, was created in April 2020 to help connect Boulder County residents impacted by COVID-19 with supports for renters and landlords, including rental assistance, mediation services, and legal assistance.

Important Contact Info

Boulder County Call Center
(General services and COVID-19 info)
Boulder County Housing Help Line
Boulder County Housing & Human Services
HHS Locations, Hours, Services During COVID-19: www.boco.org/COVID-19ContactHHS

Contact Us

Housing & Human Services

Phone: 303-441-1000
TTY: 1-800-659-3656
Fax: 303-441-1523
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Mailing Address
P.O. Box 471
Boulder, CO 80306

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Hours: 8:00 AM - 4:30 PM - Monday/Wednesday/Friday

Longmont Location

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