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If you have been (or currently are) unable to pay your rent due to a financial hardship experience during or due to the COVID-19 pandemic, you may be able to receive Emergency Rental Assistance if you are a Boulder County resident and meet certain criteria. Click the “Apply Online” button below to apply or check if you qualify, and see the fact sheet in English or Spanish.
Households are eligible for a maximum of 15 months of financial assistance. An additional 3 months of assistance could be provided in the case the household will face eviction because the household has no means to continue to pay rent.
Please note: Mortgage assistance cannot be provided using Emergency Rental Assistance funding. You can apply for mortgage assistance through the State’s Division of Housing Colorado Emergency Mortgage Assistance Program. For help with financial planning around mortgages or other budget-related needs, the Boulder County Personal Finance Programoffers phone and virtual appointments to discuss options and create plans.
*For questions about utilities, see “Utilities” tab
If you need additional assistance or want to speak with someone about the program, call the Boulder County Housing Helpline at 303-441-1206 and leave a detailed message. An advisor will return your call as soon as possible (within 3 business days). You can also email the Housing Helpline at HousingHelpline@bouldercounty.org.
Please Note: in addition to rental assistance, Housing Helpline advisors can also connect you with landlord/tenant mediation services, legal aid, and more.
Applications are prioritized by the following criteria, when this information is available:
Prioritized Households (50% of Area Median Income) |
||||||||
People in household |
1 person |
2 people | 3 people | 4 people | 5 people | 6 people | 7 people |
8 people |
Gross monthly income | $3,412.50 | $3,900.00 | $4,387.50 | $4,870.83 | $5,262.50 | $5,654.17 | $6,061.67 | $6,433.33 |
Please have all of the following documents ready for your rental assistance application process:
Please Note: Other documents may be required depending on the type of assistance needed and your circumstances. Additional documents may be requested after your application is reviewed. The sooner all documents are submitted, the sooner payments can be made if you qualify. Once approved, funds are paid directly to landlords and utility service providers. It can take up to two weeks for payments to be processed following approval.
To complete the review of the tenant application, landlord must create a landlord application if they do not have one or add the tenant to Section B of their existing application.
If you already have a landlord application for your property, please do not start a new application. Please see instructions for adding new tenants to section B. If you experience any difficulties or need additional staff at your property added a user on the application, please contact the Housing Helpline.
If you do not have an application, please follow these instructions to complete a new landlord application:
Further instructions for completing the application may be found at https://cdola.colorado.gov/rental-mortgage-assistance under FAQs and Resources
Boulder County’s ERAP can assist with past due utilities (incurred after April 2020) that are charged by your landlord. This means that if your landlord charges you for utilities in addition to your rent, these can be covered with your application for rent assistance.
If you are a utility customer with City of Boulder (for water/sewer/stormwater) or City of Longmont (for electric/water/stormwater/trash/compost/recycle) please watch for communications from your utility provider about options for utility arrears relief.
If you are a utility customer with Xcel Energy, United Power, other utility provider, please visit the below links for utility assistance programs: https://bouldercounty.gov/families/housing/low-income-energy-assistance/
This is not the only source of rental assistance in the community, and other support for basic needs is also available. You can visit or contact these partner organizations for help:
In 2008, Boulder County Housing and Human Services created the Housing Stabilization Program(HSP) to help people struggling with covering their housing costs remain in their homes. Over the past decade, HSP has helped nearly 4,200 households across the community stabilize by providing $22 million in rental and utility assistance and connecting them with other important supports they need. The Housing Helpline was created in April 2020 to help connect Boulder County residents impacted by COVID-19 with supports for renters and landlords, including rental assistance, mediation services, and legal assistance. Since its creation, the Housing Helpline has received 4,000 inquiries and contributed to the issuance of more than $2.5 million in rental assistance for over 800 households across the community.
The Housing Helpline is utilizing the structure of the successful Housing Stabilization Program to disburse this Emergency Rental Assistance to those who need it.
If you have questions, please reach out to the Housing Helpline at 303-441-1206 or HousingHelpline@bouldercounty.org.
Boulder County Call Center (General services and COVID-19 info) 720-776-0822 |
Boulder County Housing Help Line 303-441-1206 |
Boulder County Housing & Human Services 303-441-1000 |
HHS Locations, Hours, Services During COVID-19: www.boco.org/COVID-19ContactHHS |