Checking Ballot Status and Ballot Curing

Signature verification is an important part of the Colorado voting model. It is how identity is verified when voting by mail. The longer you live here and the more frequently you vote, the more versions of your signature we have on record for comparison. If you are a first-time voter, we may only have one or two signatures on file for you – and they may be of poor quality if it was captured on a signature pad. That means you are more likely to have your ballot put into rejected status during signature verification.

The good news is that if we cannot verify your signature, you have eight days after the election to fix your signature issue and still have your ballot counted! The process of fixing signature issues is called “curing.” It’s quick and easy to cure your ballot, and curing can be completed online.

How to check your mail ballot status

If you are already signed up for BallotTrax and receive the messages about when Boulder County Elections mails, receives, and counts your mail ballot, great! You will be notified if your ballot has a signature issue by the same method you receive your BallotTrax messages.

If not, follow these steps to check your mail ballot status:

1. Visit the BallotTrax website
2. Complete the form with your personal information and click Register/Log In
3. You should be able see the status of your ballot.
   • If your ballot is in Completed status, congratulations! You’re good to go.
   • If your ballot is in Ballot Rejected status, you have a signature issue that needs to be resolved. Election judges could not verify the signature on your mail ballot envelope against the signature(s) we have on file OR you forgot to sign your envelope, so you need to cure your ballot. This is important as we can still count your ballot if you respond to the letter by 11:59 p.m. on Wednesday, Nov. 12. Learn more about how ballot processing continues after Election Day.

Even if it is after the legal deadline, it is important to cure your ballot envelope issue. See below for why.

How to cure your ballot signature issue

In addition to learning your rejected mail ballot status using BallotTrax, we also send you an email (if we have one on file for you in your voter registration record) and a letter in the mail. If you wait for the letter, it will have your voter ID number included. Otherwise, follow the steps below to find your ID number.

Please complete these steps by the deadline of Wednesday, Nov. 12, 2025 for your ballot to be counted.

Step 1: Get your voter ID number

1. Go to the Find my Voter Registration page on the Secretary of State’s website
2. Enter your personal information and log in
3. Find your Voter ID number under Registration

Step 2: Begin the cure process

Recommended Cure Method
Using a mobile device or computer, visit the Colorado Secretary of State’s Colorado BallotCure site (eCure) to confirm the ballot submitted was your ballot. As part of the process, you will need to take or upload a photo of an acceptable form of ID and sign an affidavit. Thus, a device with a with a touch screen is recommended.

Alternative Cure Methods

1. In person: You may also visit our Boulder County Clerk & Recorder office in person at 1750 33rd St. on the following days from 7:30 a.m. – 5 p.m.:
   • Thursday, Nov. 6
   • Monday, Nov. 10 (closed Tuesday for Veterans Day)
   • Wednesday, Nov. 12

   If you cure in person, you will need to bring an acceptable ID. Please note that we are closed on Fridays.

2. By email: Follow the directions in the letter. Must included scanned/photos of the signed affidavit and ID.
3. By mail: Follow the directions in the letter and include the signed affidavit and photo copy of ID. Must be received by Wednesday, Nov. 12, postmarks do not count.

Why it is important to cure ballot envelope signature issues

If you made the effort to vote, it is important to also make sure your ballot is counted. This is true even after Election Day and even if the contests you most care about have won or lost. Some contests may still be close and every vote counts!

Additionally, we must hear from you even if you miss the eight-day deadline. This is because every signature that is not cured is turned over to the District Attorney for investigation into voter fraud. If you do not respond to our Boulder County Elections letter, you will still eventually need to respond to the District Attorney’s letter.

How to get notifications about your ballot in future elections

• We recommend you update your voter registration record with an email address (open registration, edit, find location to add an email address). This is because email addresses are private only to election officials and not part of the public voter file. Additionally, we will auto enroll you before the next election into BallotTrax and that email is also used to communicate important election deadlines and information. Note that during the immediate weeks after an election, you can update your record online, but changes will not be entered by staff until after the election is certified (so likely not until December).
• Alternatively, you can also sign up for BallotTrax directly when you check your mail ballot status this election. Just follow the directions in the platform.

How to add more signatures to your voter registration record

You can come to our office during business hours (Monday – Thursday, 7:30 a.m. – 5 p.m.) and fill in a voter registration form adding another signature to your file. You can also mail in or email in a form. See our Voter Registration page for the form and directions.