Bidding Opportunity
**The due date for this bidding opportunity has passed**

Inmate Telephone and Video Visitation Services

Due Date: 07/29/2019 2:00 pm
Bidding Number: RFP #7044-19
Bidding Categories: Sheriff
Other Comments:


Boulder County is seeking proposals from Inmate Communications Service (“ICS”) vendors based on the enclosed specifications. This Request for Proposals (RFP) includes a detailed description of the facility requirements and provides detailed instructions for submitting a compliant response. Any item not specifically mentioned but necessary for the delivery and operation of the proposed ICS system shall be included in any proposal submitted for consideration. It is the intent of these specifications to obtain proposals from qualified, experienced vendors capable of providing reliable Inmate Calling Service. All proposals should be based on the following Project Information:

Current ICS Vendor ICSolutions
End of Current Contract Term 2/29/2020
Desired Contract Term for Selected Vendor 1 Year + 4 renewal options of 1 year each

Facility Name(s) Boulder County Jail
Facility Address 3200 Airport Rd

Boulder, CO 80301

Facility Phone Number 303-114-4620
Facility Capacity (beds) 560
Facility Average Daily Population 375
Wall-mounted Inmate Telephones (Industry Standard, Corded) 34
Telecommunications Devices for the Deaf 1
Traditional, Visitation Stations (to be Recorded) 8
Kiosk for Video Visitation ( Wall-mounted, mounted in visitation and portable) 31

Call History

See attachment A for a summary report of the last 12 months of call history. This information is provided as historical background data provided for your information. The Boulder County Jail cannot predict and will not guarantee future call volume.

Written Inquiries

All inquiries regarding this RFP will be submitted via email to the Boulder County Purchasing Office at on or before 2:00 p.m. July 11, 2019. A response from the county to all inquiries will be posted and sent via email no later than July 22, 2019. Please do not contact any other county department or personnel with questions or for information regarding this solicitation.

Submittal Instructions

Submittals are due at the Administrative Services Information Desk or email box (preferred) listed below, for time and date recording on or before 2:00 p.m. Mountain Time on July 29, 2019.


RFP #7044-19 Addendum 1

RFP #7044-19 Addendum 2