Area Agency on Aging – Volunteer Medicare Counselor
|Project Start Date:
|Thu, March 31, 2016 12:00 pm
|Project End Date:
|Wed, April 1, 2020 12:00 pm
|Ongoing Volunteer Opportunity
|Human Services and Public Health
|Time Commitment & Minimum Age:
|Not Currently Recruiting Must be 21 to apply. 3-4 hours per week, weekdays during normal business hours (8am-4:00pm M-F). Minimum one year commitment. Medicare Annual Open Enrollment takes place October 15 through December 7. Hours may increase, and locations will likely vary during this time.
Medicare Counseling Office
St. Vrain Community HUB
515 Coffman St, Longmont CO, 80501
The Medicare Counseling Program of Boulder County Area Agency on Aging serves consumers 65 and over and people with disabilities who are on Medicare, and their caregivers, to help them access the health care to which they qualify. Through education, counseling, problem solving, and advocacy, the program seeks to empower people to better understand how to get optimal health care coverage and assist them when Medicare-related problems arise.
|Duties and Responsibilities:
|Qualifications and Requirements:
|Training Dates and Information:
Volunteer counselors will first pass the criminal background check then work with experienced counselors by shadowing on 5 separate consultations/appointments.
Once the volunteer has completed the initial look at the program via shadowing then the volunteer will take and complete a web-based training for SHIP and SMP within the next few weeks.
Volunteer counselors must pass SHIP training and certification prior to counseling with Medicare beneficiaries.
Volunteer counselors are also required to take the training to become certified in Senior Medicare Patrol (SMP) for Medicare fraud and abuse.
Ongoing half day or full day trainings are offered periodically throughout the year, generally in Boulder or Denver.
In addition, web-based training materials are available and are sent via email for individual training.
You will be working with a Medicare Counselor mentor. In addition, you will meet quarterly with the Volunteer Coordinator to review your experiences.
There are no material benefits associated with this opportunity, but there is great satisfaction. Consumers report high rates of satisfaction and appreciation for the services they receive from our program.
People who feel they have nowhere else to turn to for assistance negotiating the complexities of the Medicare system successfully are often very appreciative of our services. Whether you love to solve complex puzzles, or translate complex concepts for straightforward consumption, or provide empathy to a distraught family member whose elder is increasingly vulnerable, there are indeed rewards!
Maggie Benton, Volunteer Coordinator, Medicare Counseling Program, 303-678-6098; firstname.lastname@example.org
Please click here to fill out an application for this opportunity.