Question: How and when will I get my benefits?
Answer: You will get your benefits on an Electronic Benefits Transfer (EBT) card, also known in Colorado as a Quest Card. This card works like a debit card. You can use it at the grocery store, at ATMs, or anywhere that accepts debit. You’ll have your own private PIN to keep it secure.
For cash programs like Old Age Pension (OAP), the day you get your benefits depends on the last number of your Social Security Number (SNN). See the chart below for your payment date.
If your SSN ends in: | Benefits will be issues on: |
8, 9, or 0 | 1st day of each month |
4, 5, 6, or 7 | 2nd day of each month |
1, 2, or 3 | 3rd day of each month |
Question: What is the Health Care Program (HCP)? How is it different from Medicaid?
Answer:
HCP gives medical benefits to people age 60 and older who cannot get Medicaid. You may qualify for HCP if:
- You are a legal resident but have not lived in the U.S. for 5 years or more
- You are under 65 and do not meet the Social Security Administration’s disability rules
- You have more resources than Medicaid allows (for example, a life insurance policy that counts toward the limit)
Question: Where can I get help applying for benefits?
Answer: Call Boulder County Human Services at 303-441-1000. You can also apply in person at one of our offices:
- Boulder – 3460 North Broadway (open Monday, Wednesday, Friday, 8 a.m.–4:30 p.m.)
- Longmont – 515 Coffman St. (open Monday–Friday, 8 a.m.–4:30 p.m.)
- Lafayette – 1755 S. Public Road (open Tuesday, Thursday, 8 a.m.–4:30 p.m.)
Question: If I get OAP Health Care, where can I learn more about my coverage?
Answer: Call Medicaid Customer Service for details about OAP Health Care, Medicaid, or the Colorado Indigent Care Program:
- Metro Denver Area (Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson counties): 303-866-3513
- All other counties: 1-800-221-3943