Frequently Asked Questions

You may call 303-441-4650 or go to: Jail Listing and Daily Booking Reports

You may either post the full bond personally or contact a licensed bonding agent who will post the full bond for a non-refundable fee. Bonding is done 24-hours a day in the lobby of the Jail.

No.

It depends on how many other people have been arrested or scheduled for release. Evenings, weekends and holidays are traditionally the busiest times for booking staff. Normally, persons can be processed and released within 4-6 hours.

No. Inmates can call out, but incoming calls to inmates are not allowed. If you are trying to get someone bonded out from booking, you may call 303-441-4650 and speak to a staff member.

If you receive an unwanted call from an inmate, you can place a block on your phone number. Please call 303-441-4601 for further assistance.

The inmate telephone vendor for the jail is Combined Public Communications, ( 1-877-998-5678), which allows an initial one-minute free call (call rates) to a new phone number. At the end of that call, you’ll be directed to set up a prepaid account, allowing you to receive calls from an inmate. That account is only valid for a single telephone number.

You don’t have a prepaid account set-up, or your telephone number is forwarded. Forwarded calls are not allowed for inmates. Additionally, inmates are not allowed to participate in three-way calls. If you attempt to initiate a three-way call, you will be disconnected.

Send the letter addressed as follows:

• Boulder County Jail
  Inmate’s Name (First, MI, Last)
  3200 Airport Road
  Boulder, CO 80301

**No other markings or writing except NAME and ADDRESS will be accepted.**

You may send pictures to an inmate. No nude or explicit photos are allowed. Anything deemed contraband will be confiscated and placed into inmate jail property.

No. Any other items will be returned. Inmates are allowed to purchase hygiene, food items, etc. through commissary. You may deposit money into an inmate’s account for purchases. Inmates cannot receive bibles or religious medallions. They may request religious items from the jail chaplain.

See Boulder County Jail Visitation.

Deposit Options

• Toll-Free Phone: 1-866-232-1899
  • Accepts MasterCard and Visa Debit and Credit Cards
  • Funds available for use within an hour
• Online Deposit:
  • Accepts MasterCard and Visa Debit and Credit Cards
  • Funds available for use within an hour
• TouchPay Kiosk: Located in the Jail Lobby
  • Accepts Cash plus MasterCard & Visa Debit and Credit Cards
  • Funds available for use within an hour
• Walk-In Retail Deposit:
  • Accepts Cash. Set up order online or with a Customer Service Representative ( 1-866-204-1603) and complete the transaction at a local retail store.
  • Funds available for use within an hour
• By Mail:
  • Boulder County Jail
    Inmate’s Name (First, MI, Last)
    3200 Airport Road
    Boulder, CO 80301
  • ** No other markings or writing except NAME and ADDRESS will be accepted **
  • ONLY accepts money orders, government and certified checks. Personal checks will NOT be accepted. If personal checks are mailed to an inmate, the check will be returned or placed in the inmate’s property.
  • Funds available for use within 7 days of receipt by the jail

*Automated payment services are provided by TouchPay Holdings dba GTL Financial Services.

You can add money to an inmate’s Bonding Account onlineusing the toll-free automated phone service ( 1-866-232-1899), or by making a payment at the Kiosk located in the jail lobby (3200 Airport Rd, Boulder), or by using a Walk-In Retail payment, or by Mail.

• Toll-Free Phone: 1-866-232-1899
  • Accepts MasterCard and Visa Debit and Credit Cards
  • Funds available for use within an hour
• Online Payment:
  • Accepts MasterCard and Visa Debit and Credit Cards
  • Funds available for use within an hour
• TouchPay Kiosk: Located in the Jail Lobby
  • Accepts Cash plus MasterCard and Visa Debit and Credit Cards
  • Funds available for use within an hour
• Walk-In Retail Payment:
  • Accepts Cash. Set up order online or with a Customer Service Representative ( 1-866-204-1603) and complete the transaction at a local retail store.
  • Funds available for use within an hour
• By Mail:
  • Boulder County Jail
    Inmate’s Name (First, MI, Last)
    3200 Airport Road
    Boulder, CO 80301
  • ** No other markings or writing except NAME and ADDRESS will be accepted. **
  • ONLY accepts money orders, government and certified checks. Personal checks will NOT be accepted. If personal checks are mailed to an inmate, the check will be returned or placed in the inmate’s property.
  • Funds available for use within 7 days of receipt by the jail

*Automated payment services are provided by TouchPay Holdings dba GTL Financial Services.

No. For security reasons inmates will not be advised when moves to other facilities will occur, nor will this information be provided to outside individuals. After an inmate has transferred, they may call friends and family to advise them of the move.

Inmates are allowed to use the money in their inmate account to purchase commissary items, pay booking and bonding fees, and pay for certain medical services, etc. If they still have money in their account upon release, they will receive a check for the balance.

No.