What is the Attendance Tracking System?
The Attendance Tracking System (ATS) is an online tool that families and child care providers use to track when children attend care. If you’re part of the Child Care Assistance Program (CCAP), you must use ATS. It helps make sure payments are correct and attendance is recorded the right way. To learn more, visit the Colorado Office of Early Childhood website and look for “Use the Attendance Tracking System (ATS).”
Where can I find ATS training videos?
The Colorado Department of Early Childhood has short ATS training videos to help parents and providers use ATS. The videos are available in both English and Spanish.
How do I get the PIN number to start using CCAP?
After you’re approved for CCAP, you’ll get a welcome email from the state. This email includes a link to set your 8-digit PIN. Your PIN cannot start with a zero or include repeated numbers in a row (like 1111 or 2222).
What if my child rides the bus to school?
If your child rides the bus to child care, the provider will check them in for you. You’ll need to log into ATS and approve that attendance within 9 days. Be sure to count weekends too.
What does a “Pending” status mean in ATS?
“Pending” means your provider checked your child in or out for you. You need to review that attendance in ATS and either approve it, change it, or deny it. Only approve days and times when your child actually attended — approving days they were absent is not allowed. It’s a good idea to check for pending attendance when you pick up or drop off your child.
What if I miss the deadline for approving pending attendance?
If you miss the nine-day deadline, your provider can submit a manual claim. However, this is only allowed once in a while. Manual claims are not a long-term fix. If you’re having trouble with ATS, email CCAP staff at CCAP@bouldercoungy.gov right away.
Why does it show “11:59 p.m. (pending)” for a check-out?
This means no one checked your child out, so the system did it automatically. You’ll need to go into ATS, click on the 11:59 p.m. time, and change it to the correct check-out time before approving it. Remember: you have nine days (including weekends) to approve it.