Human Services Leadership and Divisions

Susan Grutzmacher

Community Support Director

sgrutzmacher@bouldercounty.gov

Susan leads the team that helps people apply for and renew public benefits. These programs help with basic needs like health care, food, child care, and financial support.

Programs include:

• Health First Colorado (Colorado’s Medicaid Program)
• Food Assistance (the Supplemental Nutrition Assistance Program, or SNAP)
• Financial Assistance
• Child Care Assistance
• Old Age Pension or Long Term Care
• Program integrity and recovery services

Darlene Bushue

Employment and Financial Opportunities Manager

dbushue@bouldercounty.gov

Darlene leads programs that help people improve their financial health and find work. Her team supports individuals and families as they work toward long-term stability.

Programs include:

• Employment First
• Personal Finance Program
• Health Coverage Enrollment Center
• Colorado Works/Temporary Aid for Needy Families (TANF)

Jim Hayen

Child Support Services Manager

jhayen@bouldercounty.gov

Jim leads the team that manages child support services in Boulder County. His team helps parents and caregivers get the financial support they need to raise their children.

Services include:

• Setting up paternity
• Creating and updating support orders
• Collecting and sending payments

Mollie Warren

Family and Children Services Division Director

mwarren@bouldercounty.gov

Mollie leads the Family and Children Services Division at BCHS. Her team supports families by focusing on early help, in-home care, and services that keep children safe and connected to their loved ones.

Programs include:

• Child Welfare
• Foster, Kinship, and Adoption

Georgina Becerril

Partnerships, Contracts, and Services Director

gbecerril@bouldercounty.gov

Georgina leads the Partnerships, Contracts, and Services Division at BCHS. Her team helps connect people to the right support at the right time — from early help to more intensive services. They focus on improving quality, outcomes, and access for individuals and families.

This division also oversees the Boulder County IMPACT partnership, which helps guide big-picture planning and ensures programs are effective, well-managed, and aligned with county goals.

Jim Williams

Strategic Communications Manager

jcwilliams@bouldercounty.gov

Jim leads the team that helps share information about Boulder County Human Services and Housing programs for all community members, including through press releases, web, social media, and publications. 

Kiran Herbert

Senior Communications Specialist

kherbert@bouldercounty.gov

Dr. Shaniquè Broom

Racial Equity Manager
sbroom@bouldercounty.gov

Clement Bayetti

Data and Performance Manager
cbayetti@bouldercounty.gov

Clem leads the team that is using data to measure how well Boulder County Human Services is serving our communities and supporting the department’s goals.

Jennie Page

Human Services Finance Director

jpage@bouldercounty.gov

Jennie’s team supports all of the budget-related activities of the department, including payroll and personnel, purchases and revenue, and contracts.

Joyce Westbrook

Human Services Finance Manager

jwestbrook@bouldercounty.gov

Chris Saunders

Operations Manager

csaunders@bouldercounty.gov

Chris manages the team that takes care of Boulder County Human Services’ internal operations. This includes handling the front desks and offices, managing supplies and vehicles, and coordinating emergency responses.