System Status Board Descriptions

• Dispatch CAD – The primary system used to process incoming phone calls, track resources and send information to first responders
• Mobile CAD – The primary system used on mobile data computers (MDCs) in first responder vehicles to review incident information and route to the location
• Phone Systems – The system used to answer 911 and non-emergency phone calls
• CAD Notifications – Response information or other notifications sent by SMS, SMTP & Email. This includes 3rd party applications such as Active 911 and I Am Responding
• Digital Paging – Response information and notifications sent to alpha-numeric pagers
• Radio – VHF and Digital (7/800) public safety radio systems used for daily communications from our dispatch center
• Fire Tone Alerting – Audible tones broadcasted over County Fire to alert Fire/EMS/Rescue first responders

System Requests

• Submit a Records Request for CAD, Phone or Radio Traffic
• Submit Caution/Premise Information CAD Request
• Submit a Ticket for Communications Technical Systems Support
• Employee Emergency Notification- Form for Adding LE User-Agency Personnel in CAD

Radio System Documents

• BCCC – Approved Radio Listing
• BOCO Plan 1 VHF
• BOCO Plan 2 VHF
• BOCO Plan 3 800 Mhz Fire
• BOCO Plan 4 800 Mhz Law
• CCNC New Participant Application
• NCR All Hazards ICS205 Plans
• Radio Protocols

Law Enforcement Entry Forms

• Entering a Boat
• Entering Economic Crime Index
• Entering a Gun
• Entering a License Plate
• Entering a Missing Person
• Entering an Article
• Entering a Person
• Entering a Vehicle
• Entering Securities

Alert and Warning

• Alert Terminology & How to Stay Informed
• All-Hazard Polygon Map Book
• All-Hazard Polygon Web Map
• BOCO Alert Public Access
• Emergency Alert Request Job Aid
• Evac Route Planning/Traffic Control Consideration Points
• Flood Polygon Map Book
• Flood Polygon Web Map
• Link to Download Polygon GIS Files
• Understanding Emergency Alerting Systems

Additional Resources

• Communications Policies
• MDC Connectivity Requirements