Community Protection Division
The Community Protection Division attempts to resolve complaints which cover a wide variety of issues encountered by Boulder County consumers. Volunteers and staff attempt to negotiate a fair settlement between consumers and businesses to keep issues out of court, in matters including auto repair, retail sales, contractors, home repair and more. Consumer complaints may originate in-person, or by phone, email or mail.
Volunteers and staff also provide information and resources to all community members on issues of consumer protection such as unwanted phone calls and solicitations, identity theft, undertaking home repairs, banking and credit issues, and debt collection matters.